Master survey design with 5 essential guidelines. From defining objectives to data quality checks - design research that drives decisions.

You're in a conference room with your leadership team. The PM is excited about the new features. The CEO is certain you’ve got the competitive edge. Marketing has crafted the perfect campaign around "increasing productivity." Everyone is in agreement. You're so confident, you skip message testing entirely. Then you launch the campaign, and it falls flat. This exact scenario played out with one of our SaaS clients recently. Their entire team, from product to leadership, was completely aligned...

Black Friday. President's Day. End-of-year clearance. A smart promotional pricing strategy can turn any occasion into a revenue driver, but without the right approach,  it becomes a margin killer. Most brands nail their everyday pricing strategy. But when it comes to promotions? They pick a discount that 'feels right' and cross their fingers. We’ve all been there - the “let’s just do 25% off and see what happens” approach. The result is exactly what you'd expect: missed margin, demand spikes...